Recent Articles
Zoho Desk ASAP Widget - How to Set Up
Introduction The ASAP help widget for websites makes your help center easily available for your end-customers. By embedding this widget with your website, you can provide your customers with easy access to your: Customer support team (to raise ...
Zoho Voice Integration with Deluge
Integrations with Zoho Voice can be processed by native and telephony integration. Native integration posts Voice call logs to Zoho CRM, Bigin, Desk, Recruit, and ServiceDesk Plus. Telephony integration (via Phonebridge) is used to leverage Zoho ...
Using Macros in Zoho CRM
Macros are a set of actions that can be executed for a group of records in a module. These sets of actions include sending emails, creating tasks, and updating a field in the records with a specified value. You may have a set of actions that you ...
Zoho CRM: Accessibility Features
What is accessibility, and why does it matter in Zoho CRM? Accessibility refers to the design of products, services, devices, or environments in such a way that they can be used by everyone, regardless of their disabilities. Accessibility is the ...
Capabilities of Zia in Zoho CRM
Click below to see a detailed overview on the ZIA functionalities in Zoho CRM: Zia - Overview | Online Help - Zoho CRM