Recent Articles
CAN-SPAM Act: A Compliance Guide for Business from the Federal Trade Commission
Do you use email in your business? The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for ...
Email Features Overview in Zoho CRM
Introduction to Email Efficiently nurturing potential customers and building strong relationships is a core function of CRM. While email serves as a primary customer interaction channel, using separate email and CRM systems can lead to challenges in ...
Zoho Inventory - Inventory Summary Report Status Definitions
In Zoho Inventory, the **Inventory Summary Report** provides an overview of stock levels and movements for items across your warehouses. The report includes various status definitions that describe the state of inventory items based on specific ...
Zoho Desk Tickets - Parent/Child Tickets
A ticketing system allows businesses to manage customer requests and support enquiries efficiently. In some organizations ticketing systems are also used to manage internal processes, such as HR, IT requests, and employee grievance, to ensure things ...
How to View Zoho Desk Portal Users
To access the list of registered viewers (users) of your ticket history & knowledge base in Zoho Desk, follow these steps: Click the Setup icon (gear) in the top bar of Zoho Desk. In the Setup landing page, go to Channels and select Help Center. In ...
Resources and information on the Charmhealth EHR System