Email Authentication in ZohoCRM

Email Authentication in ZohoCRM

You will now be able to authenticate your domains and subdomains. It will greatly reduce the chances of your email going to spam, and bring about better deliverability for your emails. To authenticate your emails sent from Zoho CRM, you need to validate the following authentication standards.

  • Domain Verification

  • DKIM (DomainKeys Identified Mail)

  • SPF (Sender Policy Framework)


You also have to follow these steps to authenticate email source

  1. Adding company domain or subdomain

  2. Verifying company domain details

  3. Validating records
    Visit the help document below for the details.


Zoho Email Config screen you'll see a link to validate your settings and here's a 3rd party site to check your settings: https://www.mail-tester.com/spf-dkim-check

    • Related Articles

    • Zoho CRM Domain Authentication Overview

      When sending email from Zoho, it's a best practice to take the steps below, which will optimize your email deliverability. You can check your domain authentication status via the following steps: Go into Zoho CRM From the upper right, choose Settings ...

    • Recent Zoho Enhancements to CRM Email Deliverability

      Posted by Zoho: We're thrilled to talk about the enhancements that are coming up to improve Zoho CRM's email deliverability, as well as the systems we have in place today to support our customers' email communications. As you might know, our current ...

    • Zoho CRM Email Tools Overview

      Introduction to Zoho CRM Email Efficiently nurturing potential customers and building strong relationships is a core function of CRM. While email serves as a primary customer interaction channel, using separate email and CRM systems can lead to ...

    • DMARC and Zoho Email Transactions

      Spammers will often try to forge the "From" address in an email to deceive recipients and perform unlawful activities. Obviously mailbox providers want to prevent such emails landing in the inbox of their users, and email senders don't want their ...

    • Mass Email to Leads or Contacts from ZCRM Using Alternate Organizational Email Addresses

      Be aware that when sending mass emails from with ZohoCRM and using an alternate email address you have verified in CRM, you messages will be delivered and appear as follows: