Email Authentication in ZohoCRM

Email Authentication in ZohoCRM

You will now be able to authenticate your domains and subdomains. It will greatly reduce the chances of your email going to spam, and bring about better deliverability for your emails. To authenticate your emails sent from Zoho CRM, you need to validate the following authentication standards.
  • Domain Verification

  • DKIM (DomainKeys Identified Mail)

  • SPF (Sender Policy Framework)


You also have to follow these steps to authenticate email source

  1. Adding company domain or subdomain

  2. Verifying company domain details

  3. Validating records
    Visit the help document below for the details.


Zoho Email Config screen you'll see a link to validate your settings and here's a 3rd party site to check your settings: https://www.mail-tester.com/spf-dkim-check
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