Email Message Headers Overview

Email Message Headers Overview

The following post will assist your understanding of email message headers, which can be helpful when troubleshooting why Zoho emails are landing in Spam Folders:

Message headers give away some important details like:
  1. Source of an email (From address)
  2. IP address/Server from which the email was sent
  3. Detailed footprint path through which the email was transmitted
  4. Message content
It is unique for each and every mail message and can be used to verify the credibility of the sender using the details it provides. In this section, you’ll learn on how to locate the header information for different email clients.

Web service providers

GMX mail

  1. Login to your  GMX mail  account.
  2. Open the message from your mailbox.
  3. Click on the  more information  icon given at top right corner of the email.
  4. The message details appear in  Extended Header Information  pop-up box.

Mail.com

  1. Login to your  Mail.com  account.
  2. Open the email from your mailbox.
  3. Click on the  more information  icon given at top right corner of the email.
  4. The message details appear in  Extended Header Information  pop-up box.

Yandex Mail

  1. Login to your  Yandex Mail  account.
  2. Open the email from your mailbox.
  3. Click on the  more  at the top right corner of your message pane.
  4. Select  Message Headers  option from the drop-down that appears.

Mail.ru

  1. Login to your  Mail.ru  account.
  2. Open the email from your mailbox.
  3. Click on  more  icon given at top right corner of the message pane.
  4. Select  View Headers  option from the drop-down that appears.

Inbox.lv

  1. Login to your  Inbox.lv  account.
  2. Open the email from your mailbox.
  3. Click on the  more  at the top right corner of your message pane.
  4. Select  Message Source  option from the drop-down that appears.

Rediffmail

  1. Login to your  Rediffmail  account.
  2. Open the email from your mailbox.
  3. Click on  See Details  link that appears on right of  To  address.


Gmail

  1. Login to your  Gmail  account.
  2. Open the email from your mailbox.
  3. Click on  More  button at the top right corner of the message pane.
  4. Select  Show Original  option from the drop-down that appears.

Yahoo! Mail

  1. Login to your  Yahoo! Mail  account.
  2. Open the email from your mailbox.
  3. Click on the  more  at the top right corner of your message pane.
  4. Select  View Raw Message  option from the drop-down that appears.

Zoho Mail

       1. Log in to  Zoho Mail  account.
       2. Open the email, for which you want to get the headers.
       3. Click  More Actions  drop-down on right corner of the email.

       4. Choose  Show Original  option.
       5. The header details will open in a new window.
It contains a parameter called Message ID, which is unique to each email. Message ID is important, when you contact our support team.

       6. To download the header info as a .txt file, click  Download Full Content  option.
       7. To copy the header info, choose  Copy to clipboard  option.
       8. To view detailed HTML source of the email, click  Show Full Content  option.

Microsoft 365 (Outlook on the Web/Hotmail/MSN)

  1. Login to your Microsoft 365 account.
  2. Click Outlook from the left panel to view your emails.
  3. Select the email for which you want to view the header.
  4. Click the More Actions (...) on the top left of your email.

  5. Select View and click View message details to view the message header.

AOL

  1. Login to your  AOL Mail  account.
  2. Open the email from your mailbox.
  3. Click on the  more  drop down in your message pane.
  4. Select  View Message Source  option from the drop-down that appears.

Telekom (t-online.de)

  1. Login to your  Telekom (t-online.de)Mail  account.
  2. Open the email for which you need to see the message header.
  3. Press the  Alt Key  and  simultaneously  click the  left mouse button  anywhere in your email window.
  4. Select  Message Headers  option from the drop-down that appears.
  5. The extended email header appears as a pop-up box.

BellSouth/AT&T Webmail

  1. Login to your  AT&T email  account.
  2. Open the email from your mailbox.
  3. Click on the  more  at the top right corner of your message pane.
  4. Select  View Raw Message  option from the drop-down that appears.


India.com

  1. Login to your  India.com  account.
  2. Open the email from your mailbox.
  3. Click on the  details  that appear on the right of  From  address.
  4. A separate details pop up box appears. Click on Show all details option which appears at the bottom of the pop-up box.


Desktop Email Clients

  1. Apple Mail
  2. Outlook 2019
  3. Outlook 2016
  4. Outlook 2010
  5. Outlook 2007

Apple Mail

  1. Open  AppleMail .
  2. Double-click to open the email message.
  3. Choose  View  at the top menu and select Customize Toolbars.
  4. Drag the  All Headers  or  Long Headers  icon into your toolbar and save changes.
  5. Now, you can click on  All Headers  or  Long Headers  to the top of the toolbar.

Outlook 2019

  1. Open Outlook 2019.
  2. Select the email message for which you'd like to view the header.
  3. Click the more option (...) on the top left of your email.

  4. Select View and click View message details to view the message header.

Outlook 2016

      1. Open Outlook 2016.
      2. Select the email message for which you'd like to view the header.
      3. In the Move section, click on Actions >> Other Actions >> Message Header.
      4. The window that appears contains the header.




Outlook 2010
  1. Open  Outlook 2010.
  2. Select the email message for which you'd like to view the headers.
  3. Click on  File  >>  Properties .
  4. The new window contains the headers.

Outlook 2007

  1. Open  Outlook2007 .
  2. Open the email message.
  3. Under the  Message  tab, in the  Options  group, click on the  Dialog Box Launcher  icon.
  4. In the  Message Options dialog box, the headers appear in the Internet headers box.



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