Link to Zoho Paid Support via India-based Help Desk
Related Articles
Private Brand Zoho's DESK Portal
Here's a link to a summary of steps we need to follow to complete the private branding of the Zoho Desk Portal around your domain name: https://help.zoho.com/portal/kb/articles/support-customers-from-your-own-domain
Zoho Sprints to Zoho Desk Integration
Do you want to follow an organized scrum way to manage your daily ticket details? It's now possible with our Zoho Desk integration. Just add the Zoho Sprints app in the Zoho Desk marketplace. Available plan: Premier, Professional, Enterprise. ...
Creating Zoho Desk Ticket Templates
A ticket template is a set of predefined field values that can be applied to a specific support request. It simplifies ticket creation by pre-filling the values when you manually submit a ticket. The template can include values for standard fields ...
Managing Zoho Desk Help Center Portal Acces Permissions
When you set up the Help Center, you must determine who should have access to it. You may allow anyone to access the Help Center or only those who have registered for it. Here a link to a deeper article discussion various set-up permissions.
Guided Conversations - A Self-Service Platform in Zoho Desk
Guided Conversations - A Self Service Platform From having to ask for information to switching to the self-service model, customer service has evolved a great deal over the years. There is a group of customers who look for assistance before or after ...