Managing Zoho Desk Help Center Portal Acces Permissions
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Private Brand Zoho's DESK Portal
Here's a link to a summary of steps we need to follow to complete the private branding of the Zoho Desk Portal around your domain name: https://help.zoho.com/portal/kb/articles/support-customers-from-your-own-domain
How to Private Brand Your Zoho Desk Portal
Provide customer support from your own domain with Zoho Desk. By default, the web address of your Help Center is a Zoho Desk subdomain such as "desk.zoho.com/portal/<mycompany>". However, you can personalize this so that your customers can submit ...
Creating Zoho Desk Ticket Templates
A ticket template is a set of predefined field values that can be applied to a specific support request. It simplifies ticket creation by pre-filling the values when you manually submit a ticket. The template can include values for standard fields ...
Twilio Integration with Zoho Desk
See this Zoho article for instructions on configuring the integration: https://help.zoho.com/portal/kb/articles/twilio-integration-with-zoho-desk
Zoho Sprints to Zoho Desk Integration
Do you want to follow an organized scrum way to manage your daily ticket details? It's now possible with our Zoho Desk integration. Just add the Zoho Sprints app in the Zoho Desk marketplace. Available plan: Premier, Professional, Enterprise. ...