Managing Zoho Desk Help Center Portal Acces Permissions

Managing Zoho Desk Help Center Portal Acces Permissions

When you set up the Help Center, you must determine who should have access to it. You may allow anyone to access the Help Center or only those who have registered for it. Here a link to a deeper article discussion various set-up permissions.


    • Related Articles

    • ZOHO DESK - Manage Employee Portal in Desk Help Center and Access Learning Materials in Trainer Central

      The concept of a Zoho Desk Employee Self-Service Portal (ESSP) provides a platform exclusive for support agents and internal stakeholders, such as IT administrators, Partners, HR personnel, compliance or regulatory teams, and so on. ESSP provides a ...
    • Get Ready to Sell on the Go with Zoho Mobile

      . A mobile CRM is not a downsized version of the desktop CRM. It’s a more specialized and dedicated platform aimed at higher productivity. In the mobile version, you concentrate on what matters most. In this ebook, find out about the useful features ...
    • Private Brand Zoho's DESK Portal

      Here's a link to a summary of steps we need to follow to complete the private branding of the Zoho Desk Portal around your domain name: https://help.zoho.com/portal/kb/articles/support-customers-from-your-own-domain
    • How to Private Brand Your Zoho Desk Portal

      Provide customer support from your own domain with Zoho Desk. By default, the web address of your Help Center is a Zoho Desk subdomain such as "desk.zoho.com/portal/<mycompany>". However, you can personalize this so that your customers can submit ...
    • How to View Zoho Desk Portal Users

      To access the list of registered viewers (users) of your ticket history & knowledge base in Zoho Desk, follow these steps: Click the Setup icon (gear) in the top bar of Zoho Desk. In the Setup landing page, go to Channels and select Help Center. In ...