Private Brand Zoho's DESK Portal
Here's a link to a summary of steps we need to follow to complete the private branding of the Zoho Desk Portal around your domain name:
How to Private Brand Your Zoho Desk Portal
Provide customer support from your own domain with Zoho Desk. By default, the web address of your Help Center is a Zoho Desk subdomain such as "desk.zoho.com/portal/<mycompany>". However, you can personalize this so that your customers can submit ...
Get Ready to Sell on the Go with Zoho Mobile
A mobile CRM is not a downsized version of the desktop CRM. It’s a more specialized and dedicated platform aimed at higher productivity. In the mobile version, you concentrate on what matters most. In this ebook, find out about the useful features ...
Twilio Integration with Zoho Desk
See this Zoho article for instructions on configuring the integration: https://help.zoho.com/portal/kb/articles/twilio-integration-with-zoho-desk
Zoho Desk On-Hold Status Overview
If there's one ticket property that takes precedence over the rest, it's ticket status. Everything your team does rides on whether a ticket is open or closed. A lot goes on when a ticket is open. Maybe you've passed it on to engineering and the ...
Zoho Sprints to Zoho Desk Integration
Do you want to follow an organized scrum way to manage your daily ticket details? It's now possible with our Zoho Desk integration. Just add the Zoho Sprints app in the Zoho Desk marketplace. Available plan: Premier, Professional, Enterprise. ...