Zoho CRM API Limits (Version2 API Framework)
Credit System
API calls in Zoho CRM are associated with credits. The credits are deducted from your credit count, based on the type of the API call that you make. Credit deduction is based upon the intensiveness of the performance, and the memory usage of the operations involved in the API calls.
Each API call made will result in a reduction of 1 credit. However, for some APIs, credit reduction would be different. For example, for a "Convert Lead API", 5 credits will be reduced for a single API call. Refer to the table below for more details.
Maximum credit limit in a 24-hour window for various editions of Zoho CRM
| Edition | Allowed Credits | Maximum Credits |
|---|
| Free Edition | 5000 credits | 5000 credits |
| Standard/Starter Edition | 5,000 credits + (Number of User licenses x 250) + Add-on credits | 100,000 credits |
| Professional | 10,000 credits + (Number of User licenses x 500) + Add-on credits | 500,000 credits |
| Enterprise/Zoho One | 15,000 credits + (Number of User licenses x 1000) + Add-on credits | 1,000,000 credits |
| Ultimate/CRM Plus | 15,000 credits + (Number of User licenses x 2000) + Add-on credits | Unlimited |
For full details and to access an API calculator... click the link below:
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