In
Zoho CRM, you can add different types of custom fields as per your
requirements. These fields will be available to all the users added to
your organization's CRM account.
- Customize Zoho Defined Fields:
You can edit, delete and hide some of Zoho defined fields, but note
that there are some fields that you cannot delete, remove, rename or
change from mandatory settings. These Zoho defined fields are mandatory
in Zoho CRM. For example, Last Name in Leads, Subject in Tasks etc.
- Set Field Access Permissions: You can hide the fields for users in a specific profile or mark the fields as Read Only.